Posts Tagged ‘consumers’
Five Essentials Ingredients of Running a Successful Business (Recipe Included)
Have you ever baked a cake from scratch? If you have, you know that while the rewards are often sweet, meticulous attention to detail is necessary. That is why most seasoned bakers always follow a recipe. The recipe is the blueprint to every successful cake. From the mom baking a birthday cake for her child [...]
5 Revolutionary Tools That Will Take Your Customer Service from Good to Great
Consumers have changed radically over the past decade as the Internet has allowed people to connect in a way that has never been seen before. People demand more from the companies they buy from because they have so many other options, all without leaving the comfort of their home or computer chair. So, the only [...]
Customer Service Horror Stories – From The Service Rep’s Perspective
There are plenty of websites out there that talk about people’s horrible customer service experiences from THEIR side – the customers speak out and most of the time, the stories are worth hearing so that people in the customer service industry can learn what NOT to do and so that managers can know what to [...]
5 Marketing Myths
Marketing and sales are frequently confused within businesses, so let’s be clear – marketing is about educating people and raising brand awareness, so when they are ready to buy they have a greater affinity for you compared to a competitor. Sales focuses on the very act of turning people into customers and while it may [...]
Are Product Review Sites a Dying Trend?
The internet, as we all are aware, is a wealth of information. With the simple click of a mouse, one is delivered thousands of bits of information and wisdom, news and gossip and countless opportunities to spend money. The downside of this, sadly, is that much of this bountiful data is pure, unrelenting garbage. This [...]


