Posts Tagged ‘customer service’

CSR for sustainable solutions – Do you think its possible?

CSR for sustainable solutions – Do you think its possible?

Business during its early stages considered only increasing shareholder value and making profit have been their only concern. Profit motif and free enterprise has been the center of attention. However in the recent times there has been an increased awareness about the responsibility of corporates towards society and environment. These responsibilities include environmental concerns, business [...]

Building Valuable Relationships through Twitter

Building Valuable Relationships through Twitter

By now, you’ve undoubtedly heard the buzz surrounding Twitter as a marketing tool. You’ve probably heard success stories of small businesses using Twitter to build brand recognition, get more leads, and improve customer loyalty. Make no mistake. Twitter can be a powerful tool for businesses…that is, when used properly. Unfortunately, most businesses are going about [...]

5 Revolutionary Tools That Will Take Your Customer Service from Good to Great

5 Revolutionary Tools That Will Take Your Customer Service from Good to Great

Consumers have changed radically over the past decade as the Internet has allowed people to connect in a way that has never been seen before. People demand more from the companies they buy from because they have so many other options, all without leaving the comfort of their home or computer chair. So, the only [...]